Shipping policy
The fine print, plainly stated.
Shipping Policy
Processing Time
Every order is hand-packed in Dallas, Texas. Please allow 1 to 2 business days for processing before your order ships. Orders placed Friday after 12pm CT through the weekend begin processing the following Monday.
U.S. Shipping Rates & Methods
U.S. orders ship via USPS.
Method |
Estimated Transit |
Cost |
|---|---|---|
Standard |
3 to 5 business days |
$5.95 |
Priority |
2 to 3 business days |
$9.95 |
Standard, orders of $50 or more |
3 to 5 business days |
Free |
Free shipping applies to U.S. orders of $50 or more, before taxes.
International Shipping
We ship to a growing list of countries with FedEx and DHL. Rates are calculated at checkout once you enter your address, and delivery times depend on the destination and the carrier you choose. Import rules, duties and taxes are set by your country and are not controlled by us. Please check what is allowed where you live before you order.
Where We Ship
Within the United States we ship to all states except Louisiana and New Mexico, where we are not able to ship. We also ship to Washington, D.C., U.S. territories, and military (APO/FPO/DPO) addresses.
Order Tracking
You'll receive a shipping confirmation email with tracking as soon as your order leaves our hands. If a few days pass and tracking hasn't updated, reach out. We're glad to look into it with you.
Lost or Damaged Packages
If your order arrives damaged, or tracking shows delivered but it never reached you, email us at hello@kytea.shop within 7 days and we'll make it right.
Age Verification
Ky Tea blends are intended for adults only. By placing an order, you confirm you are 21 years of age or older.
1 Cor 6:20
1 Cor 6:20